Frequently Asked Administrative Questions

General inquiries into Association business, technical inquiries from outside (non-NETA) sources, and miscellaneous topics related to the industry or the Association.

Call (269) 488-6382
Ask for Amy Williams or Amy Mpofu
Email: awilliams@netaworld.org, ampofu@networld.org

Not sure who to contact?  Download the NETA Inquiries Contact Sheet

Subject: ANSI/NETA Standards

Q. What is the revision schedule for the ANSI/NETA Standards?

A. ANSI/NETA ETT-2018
ANSI/NETA MTS-2019
ANSI/NETA ECS-2020
ANSI/NETA ATS-2021
Each standard is revised on a four-year cycle.


Subject: Book of the Month

Q. How do I place an order for the Book of the Month?

A. You may login to your profile on the NETA website at www.netaworld.org. Navigate to the Bookstore, and assure that you are receiving member discounts. If you are not sure how to log in, whether or not you are receiving the discounted pricing, or see that you are not currently linked to the discounted pricing, please contact the NETA Office for assistance. You can also place orders over the phone by calling the NETA Office at 888-300-6382.

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Subject: Publications/Training

Q. I would like to place an order for NETA publications or training products. How do I do that to assure that I receive my Member discount?

A. You may login to your profile on the NETA website at www.netaworld.org. Navigate to the Bookstore, and assure that you are receiving member discounts. If you are not sure how to log in, whether or not you are receiving the discounted pricing, or see that you are not currently linked to the discounted pricing, please contact the NETA Office for assistance. You can also place orders over the phone by calling the NETA Office at 888-300-6382.


Subject: Publications/Training

Q. How do I know what my member discounted pricing is?

A. You may login to your profile on the NETA website at www.netaworld.org. Navigate to the Bookstore, and assure that you are receiving member discounts. If you are not sure how to log in, whether or not you are receiving the discounted pricing, or see that you are not currently linked to the discounted pricing, please contact the NETA Office for assistance. You can also place orders over the phone by calling the NETA Office at 888-300-6382.


Subject: Dues Invoice

Q. I noticed that my invoice has an error related to my Technician Roster or Other Production Employee Roster. How can I get that corrected?

A. Please pay the invoice as billed and contact your Member Services Representative by emailing neta@netaworld.org or call 888-300-6382 so they make the corrections to NETA's database. Your next invoice will reflect any adjustments made.


Subject: Invoice

Q. Can I pay my invoice with a credit card?

A. Yes. NETA Accepts credit cards and checks.

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