Our Staff

Missy Richard, Executive Director

Missy Richard, Executive Director

mrichard@netaworld.org / 269.488.6382

  • Nonvoting member of the Board of Directors
  • Nonvoting member of all committees

Missy, with direction from the Board, ensures that the programs, activities, and services to the Association directly benefit the members and their professional well-being. Missy is responsible for ensuring member issues and needs are identified and, that associate programs are developed and operated. She assists the Board, officers, and committee chairs in fulfilling their responsibilities.

Jayne Tanz, Deputy Director

Jayne Tanz, Deputy Director

jtanz@netaworld.org / 269.488.6382

Jayne works with the Executive Director to provide support for all facets of the association.Jayne supports the association with overall strategic planning and governance issues, as well as works with the Executive Director to drive organizational development.

Richard Piet, Technical Services Manager

Richard Piet, Technical Services Manager

rpiet@netaworld.org / 269.488.6382

  • Technical Inquiries
  • NETA Standards administration, editing, and publication
  • Technical representation
  • Certification Exam

Richard acts as the staff liaison to the Standards Review Council, assisting with the creation and revision of NETA's technical documents. Additionally, he interfaces with the Exam Committee, Training Committee, Technical Representation Steering Committee, and Safety Committee. He interacts with those in key roles associated with the development of the certification exam, outside standards review, and NETA representation on code panels.

Amy Williams, Finance and Operations Manager

Amy Williams, Finance and Operations Manager

awilliams@netaworld.org / 269.488.6382

  • Office Management/HR
  • Project Management
  • Financials
  • Invoice Inquiries

Amy assists with financial strategy and management of accounting, finance, human resources, and project management. She manages office operations and resources to facilitate organization efficiencies. Amy interfaces with the Finance Committee and is responsible for accounts payable, accounts receivable, and day-to-day financial activities.

Keith Crowell, Membership Development Manager

Keith Crowell, Membership Development Manager

kcrowell@netaworld.org / 269.488.6382

  • Member Development
  • Member Inquiries

Keith manages the processing and evaluation of NETA's future accredited companies, as well as peer review of current member companies. He also plays a key role with membership expansion, responds to membership inquiries, and manages new member integration.  Keith is the staff liaison to the Application Review Committee and Member Review Committee.

Laura McDonald, Events and Editorial Services Manager

Laura McDonald, Events and Editorial Services Manager

lmcdonald@netaworld.org / 269.488.6382

  • PowerTest
  • NETA World Journal
  • Corporate Alliance Program

Laura is responsible for budgeting, planning, logistics, and management of the PowerTest conference and annual association meetings. She manages the editorial operations and advertising sales of the NETA World Journal. Laura also oversees the Corporate Alliance Program and executes all related initiatives. She is the staff liaison to the Conference Committee, NETA World Journal Committee, and Alliance Partners Committee.

Katie Polzin, Marketing Project Manager

Katie Polzin, Marketing Project Manager

kpolzin@netaworld.org / 269.488.6382

  • Marketing & Promotions
  • Social Media

Katie is responsible for the development and management of all promotional and marketing initiatives of the association, including sales, social media, and development of relationships within the industry. Katie acts as the staff liaison to the Promotions and Marketing Committee.

Jennifer Burson – Certification Program Administrator

Jennifer Burson – Certification Program Administrator

Jburson@netaworld.org / 269.488.6382

  • NETA Standards development
  • Certification Exam development
  • Technical Services support

Jennifer supports the NETA certification exam development and administration processes, as well as that of NETA Standards development and editing. Additionally, she performs support functions for technical representation, CTD/course submission, and other NETA Standards and certification tasks.

Peter Cook, CRM Database Administrator

Peter Cook, CRM Database Administrator

pcook@netaworld.org / 269.488.6382

  • Data management coordinator

Pete manages the database that tracks all NETA Accredited Companies, Alliance subscribers, andother related companies that use NETA as a resource for publications. Pete serves as overall administrative support to all association programs.

Oemeeka Liggins, Member Services Administrator

Oemeeka Liggins, Member Services Administrator

oliggins@netaworld.org / 269.488.6382

  • Member Services to NACs
  • Program Support

Oemeeka is responsible for coordinating the internal member function, including member program, policies, and standard operating procedures. She also assists with the coordination of the Continuing Technical Development program and the NETA Certification Exam.

Amy Mpofu, Administrative and Publications Coordinator

Amy Mpofu, Administrative and Publications Coordinator

ampofu@netaworld.org / 269.488.6382

  • Publication Orders
  • Alliance renewals
  • Conference registration and inquiries

Amy is responsible for processing publications orders, packaging and shipping worldwide to our NETA customers. Amy assists with the Alliance, Gift Alliance, and International Alliance renewals, as well as assisting with the PowerTest conference registrations.

Kelly Quinn, Member Services Coordinator

Kelly Quinn, Member Services Coordinator

kquinn@netaworld.org / 269.488.6382

  • Membership Services to NACs
  • NETA Certification Exam
  • Conference registrations and inquiries

Kelly assists with the coordination of membership information and coordinates membership functions, including management of company data and internal member services. She also assists with the coordination of the Continuing Technical Development program and the NETA Certification Exam on a quarterly basis for NETA Accredited Companies.

Contact List