NETA Staff

Staff

Missy Richard

Executive Director
mrichard@netaworld.org / 269.488.6382

- Nonvoting member of the Board of Directors
- Nonvoting member of all committees

Missy, with direction from the Board, ensures that the programs, activities, and services to the Association directly benefit the members and their professional well-being. Missy is responsible for ensuring member issues and needs are identified and that associate programs are developed and operated. She assists the Board, officers, and committee chairs in fulfilling their responsibilities.

Jayne Tanz

Deputy Director
jtanz@netaworld.org / 269.488.6382

Jayne works with the Executive Director to provide support for all facets of the association. Jayne supports the association with overall strategic planning and governance issues, and works with the Executive Director to drive organizational development.

Richard Piet

Technical Services Manager
rpiet@netaworld.org / 269.488.6382

- Technical Inquiries
- NETA Standards administration, editing, and publication
- Technical representation
- Certification Exam

Richard acts as the staff liaison to the Standards Review Council, assisting with the creation and revision of NETA's technical documents. Additionally he interfaces with the Exam Committee, Training Committee, Technical Representation Steering Committee, and Safety Committee. He interacts with those in key roles associated with the development of the certification exam, outside standards review, and NETA representation on code panels.

Amy Williams

Membership Development Manager
awilliams@netaworld.org / 269.488.6382

- Membership inquiries
- Application for Accreditation
- Application to Retain Accreditation 

Amy assists with strategy and operational management while overseeing member development, membership inquiries, and new member integration.  Amy acts as the liaison to the Membership Committee, assisting with growth and awareness strategies. Additionally, she interfaces with the Member Review Committee, Application Review Committee and Ad Hoc Committee. She interacts with those in key roles associated with membership development, expansion and retention.

Katie Polzin

Marketing Project Manager
kpolzin@netaworld.org / 269.488.6382

- Marketing & Promotions
- Social Media

Katie is responsible for the development and management of all promotional and marketing initiatives of the association, including sales, social media, and the development of relationships within the industry. Katie acts as the staff liaison to the Promotions and Marketing Committee.

Laura McDonald

Events and Editorial Services Manager
lmcdonald@netaworld.org / 269.488.6382

- PowerTest
- NETA World technical journal
- Corporate Alliance Program

Laura is responsible for budgeting, planning, logistics, and management of the PowerTest conference and annual association meetings. She manages the editorial operations and advertising sales of the NETA World technical journal. Laura also oversees the Corporate Alliance Program and executes all related initiatives. She is the staff liaison to the Conference Committee, NETA World Committee, and Alliance Partners Committee.

Kelly Quinn

Member Services Coordinator
kquinn@netaworld.org / 269.488.6382

- Membership Services to NACs
- NETA Certification Exam
- Conference registrations and inquiries

Kelly assists with the organization of membership information and coordinates membership functions, including management of company data and internal member services. She also assists with the coordination of the Continuing Technical Development program, course submissions, and the NETA Certification Exam on a quarterly basis for NETA Accredited Companies.

Peter Cook

CRM Database Administrator
pcook@netaworld.org / 269.488.6382

- Data management coordinator

Pete manages the database that tracks all NETA Accredited Companies, NETA Technicians, Alliance subscribers, and other related companies that use NETA as a resource for publications. Pete serves as overall technical support for all association programs.

Luci Falkenberg

Executive Assistant – Standards and Certification Exam
lfalkenberg@netaworld.org / 269.488.6382

- NETA Standards development
- Certification Exam development
- Technical Services support

Luci supports the NETA certification exam development and administration processes, as well as those for NETA Standards development and editing. Additionally, she performs support functions for technical representation and other NETA Standards and certification tasks.

Lisa Ison

Executive Assistant – Membership Support Specialist
lison@netaworld.org / 269.488.6382

- Membership application administration
- Alliance program support
- NAMO program support

Lisa supports the NETA membership application process. She performs support functions for membership development initiatives, including member recruitment and retention for accreditation, alliance partners, and military organizations.  Additionally, Lisa assists with policy management and administration.

Madi Williams

Administrative Assistant
mwilliams@netaworld.org / 269.488.6382

Madi is responsible for processing publications orders, packaging, and shipping to our NETA customers. Madi assists with the day-to-day financial activities, as well as PowerTest logistics.